1. Use your confirmation email
Every order confirmation includes a manage-tickets link. It doesn't expire, and you don't
need an account to use it.
2. Lost the email? Find your tickets
Use Find my tickets and enter the email address you booked with. If it has any orders,
a fresh manage link is emailed to you — your original link keeps working too.
3. View your tickets
Your manage page lists every ticket in the order, with its QR code and, for an online
event, the joining link.
4. Transfer a ticket
Giving a ticket to someone else? Transferring it to their name issues a brand new QR code
and reference — the old one stops working straight away, so only one person can use a
given ticket at the door.
5. Request a refund
If the organiser has enabled self-service refunds for the event, your manage page shows a
refund request option too — see refunds.