1. The four roles
| Role | Can do |
|------|--------|
| Owner | Everything, including Stripe onboarding, roles and event cancellation |
| Manager | Create and edit events, view attendees, issue refunds |
| Door | Check-in only, for any of the organiser's events |
| Viewer | Read-only — useful for committee members who just want visibility |
2. Invite someone
From Team, an owner sends an invitation ("Send invitation") to an email address with
a chosen role. Only owners can invite — managers can see the team but not add to it. The
invitation is a link that expires after a set time.
3. Accepting an invitation
The invited person follows the link and, if they don't already have an account, creates
one. Accepting joins them to your organiser with the invited role straight away.
4. Changing or removing a role
Owners can change anyone's role, or remove them from the organiser, at any time. There
must always be at least one owner — the last owner can't be demoted or removed, so you're
never accidentally locked out of your own organiser.
5. Door volunteers without an account
If a volunteer only needs to scan tickets on the day, they don't need an account at all —
see check-in and door volunteers for a check-in
link instead.